Moss-Rid Cookies and Privacy Policy

Cookie Policy

1. By browsing Moss-Rid's website with your browser set to accept cookies, you consent to our use of cookies to provide you with our products and services as described in this policy notice. You can read how to change the cookies settings for your browser in its Settings menu.

2. What are Cookies?

Cookies are small pieces of digital data that we place on your computer through your web browser. They allow us to remember you when you revisit our website and make the site more relevant to your interests.

3. Our use of cookies includes activities such as:

a. Recognising you when you visit our site.

b. Displaying advertisement material on third-party sites that are relevant to your interests.

c. Remembering items that have been placed in your basket on our website.

d. Researching ways to improve our products and website.

e. Stopping fraudulent activities.

f. Maintaining the security of the website and our customers.

4. Adjusting cookie settings

Most browsers will tell you how to adjust your cookies settings in the Help menu.

These include, for example:

Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

The information will let you configure how your browser deals with requests from websites to store cookies.

You can stop accepting new cookies, ask to be notified of new cookies you receive or disable cookies completely.

Similar changes can usually be made for browser add-ons from the settings for a specific add-on.

Click for Home Page

Click for Home Page

Privacy Notice

The policy: This privacy policy notice is for this website; www.Moss-Rid.co.uk and served by Moss-Rid, 23-24 New Broadway, Taring Road, Worthing, West Sussex BN11 4HP and governs the privacy of those who use it.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. ~

If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

"I", "our", "us", or "we" refer to the business, Moss-Rid.

"you", "the user" refer to the person(s) using this website.

GDPR means General Data Protection Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner's Office.

Cookies mean small files stored on a users computer or device. (See Cookie Policy above)

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis:

Consent

The reason we use this basis:

By placing an order with Moss-Rid you understand that we need your information to process that order.

We process your information in the following ways:

To complete the order as requested and at future times to inform of available offers.

Data retention period:

We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists.

Sharing your information: We do share a part of your personal information with third parties, but only the minimum needed to fulfil orders placed. Your personal information is not passed on to any other organisation for the purpose of marketing.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows.

You can read more about your rights in details here;

the right to be informed; the right of access; the right to rectification;

the right to erasure; the right to restrict processing;

the right to data portability; the right to object;

and the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through advertising partners; these may include, for instance: Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only intend to use trusted advertising partners, who each have high standards of user privacy and security. However, we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clickable sponsored, or affiliate links, may be displayed as a website URL such as this; “www.thehotel.co.uk” or as a titled text link like this: “Bed & Breakfast in Country”.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone purchasing, subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Email marketing messages we send may be done so through an EMS, email marketing service provider. They are a third party service provider of software / applications which allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign. This is solely to allow us to assess and improve our own marketing.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, for instance, by following this link, otherwise contact individual EMS provider.

We may hold the following information about you within our Customer Database:

Email address
Joining time & date
Last contact date
Telephone number
Name and address
Details of work carried out by Moss-Rid
Invoice details